URBANROXY.COM

Although, I’m not a huge football fan, watching how the underdog team beat my beloved hometown team, was just horrible! Not only that, but they’re acting like God’s gift to football. What poor sportsmanship. Anyways, I was REALLY hoping the Patriots would’ve won, I mean how cool would it have been after being undefeated all season and then to win the Super bowl for the 4th time in a row? It would then have been God’s gift to football, but NO, those crappy-pig-headed Giants had to come and mess everything up. Good thing I didn’t bet any money on this game, although the house I went to watch it at were all Giants fans, so I was the only one hollering yippees for the Patriots…haters! haha.

So the commercials during the Super Bowl were fun, I especially loved the Budweiser one at the beginning with the horse and dog. Too cute! The others weren’t ALL that great, it seemed like they were slacking this year. Usually they are off the wall and funny, although the Budwisers (in my opinion) are always the best ones. They’re really creative.

So yea, those are the only rants I have for the Super Bowl. Maybe next time New England can smash the Giants faces into the ground at the next Super Bowl, then I can sleep well at night…hahaha.

So yesterday I was speaking to one of the many wonderful co-workers here at Surpass and was sort of agitated with what I read about Surpass Hosting all over the net. I know we’re not perfect and not everyone can have the same views and or opinion, but it just erks me when people just flap their gums with false information.  Although old news, I was browsing a site called hostingjury.com, on this website visitors are able to submit reviews of web hosting companies they have used and their experiences during their time there. Totally fine right? WRONG, so it seems. During some time ago two co-workers for Surpass (names will not be mentioned) submitted reviews with their views on the web hosting. I know in your mind your probably thinking, well in reality its not fair that they comment since they are employees. While you may be right, as an individual who also happens to be hosting “clients” of Surpass, don’t they also get a say in how their hosting experience has went? I guess not. After the owner of the site found out that TWO employees had he reviewed, he quickly disable viewing and submitting any more reviews for Surpass Hosting, accusing us that we could have paid people to write up false reviews to make us look good. What on earth? was all I could think. Why on God’s green Earth would someone do that? (don’t answer that)

Well the matter was taken care of and submitting and viewing client reviews was enabled, but I’m sure that the owner probably has a bad eye on us from then on. Oh well.

Another thing I’ve noticed is a lot of people blogging about how their servers are always down and how the “stupid staff” at Surpass are doing nothing to help them. People, remember you are not the only one who is hosted under Surpass. There are over 1,000 servers at the Data center and over 500,000 domains hosted. Its not that we’re thinking, oh since we have all of these clients what makes you so important? No, its just that when you’re trying to monitor all of those servers at the same time, things can get a little hectic and it can take a lot of time. It seems no one gets this, they just think that Surpass is made up of one little server box and that we have two or three people staring at it for a good hour, watching that a red light doesn’t blink on and off. (haha, I know that made no sense, but this is my ranting) Like I said before, we’re not perfect and most of the time, those who complain about their server going down are either on a shared server, meaning that 95% of the time, your neighbor on that server is causing the problem and in order for Surpass to fix it they need to first find out who the “disturber” is and find a solution to fix the problem, which obiviously isn’t going to take two seconds. It’s technology folks, you should know this!

Other then all of that, and I could keep going if I’d like to, working for Surpass Hosting has really opened my eyes and mind to what it really is like to run a growing company. The HostDime company (which is the parent to Surpass) was said to be in the top 50 of best web hosting companies in the world. How great is that? Not only that, but the staff here are amazing! Everyone here are so smart yet very down-to-earth. No one thinks themselves better then the other and we all work as a team, which in past my jobs, wasn’t the case. I love working here and I hope to stay working here for a good long time.

On another note, I’ve been working on a new site that Surpass Hosting will be opening called Beeginners! Web Hosting Help. The site is really cute and I love working on it. Basically it was supposed to be a “tutorial/guide” site for new or even old clients of Surpass that were still in the “beginner” level of creating a website and working with their web hosting space. Then we got the idea to make it an all out public tutorial/guide site and so Beeginners.com was born! So far we have a few tutorials/guides that regard Surpass Hosting, Cpanel 11, and security. Good stuff if you ask me, haha.

Uh oh, looks like DreamHost made huge no-no with their clients money. I’m not sure if the problem started today or yesterday, but it seems that DH had a little glitch in their billing system that sent out charges of up to $4,000.00 dollars to customers all over the world! Not only that, but they sent out a “childish” newsletter in regards to this. Can we say unprofessional? This is why I am happily hosted with SurpassHosting. Although they have their ups and downs, if something like this were to go down (God forbid) I know that they (we) would handle the situation quickly and efficiently. Also sending out a formal and professional letter to every single person. They (we) are a business after all and should act accordingly.

I do feel bad for those who had payments that were coming in. Hopefully they are not charged for them, or this could become something REALLY big. Just in case you are a DH client and don’t know what is going on, I suggest you check both your bank/credit card account and also the server blog over at DH.

Good luck!

Links to view the drama: DH Status Blog and TechCrunch Blog