So yesterday I was speaking to one of the many wonderful co-workers here at Surpass and was sort of agitated with what I read about Surpass Hosting all over the net. I know we’re not perfect and not everyone can have the same views and or opinion, but it just erks me when people just flap their gums with false information.  Although old news, I was browsing a site called hostingjury.com, on this website visitors are able to submit reviews of web hosting companies they have used and their experiences during their time there. Totally fine right? WRONG, so it seems. During some time ago two co-workers for Surpass (names will not be mentioned) submitted reviews with their views on the web hosting. I know in your mind your probably thinking, well in reality its not fair that they comment since they are employees. While you may be right, as an individual who also happens to be hosting “clients” of Surpass, don’t they also get a say in how their hosting experience has went? I guess not. After the owner of the site found out that TWO employees had he reviewed, he quickly disable viewing and submitting any more reviews for Surpass Hosting, accusing us that we could have paid people to write up false reviews to make us look good. What on earth? was all I could think. Why on God’s green Earth would someone do that? (don’t answer that)

Well the matter was taken care of and submitting and viewing client reviews was enabled, but I’m sure that the owner probably has a bad eye on us from then on. Oh well.

Another thing I’ve noticed is a lot of people blogging about how their servers are always down and how the “stupid staff” at Surpass are doing nothing to help them. People, remember you are not the only one who is hosted under Surpass. There are over 1,000 servers at the Data center and over 500,000 domains hosted. Its not that we’re thinking, oh since we have all of these clients what makes you so important? No, its just that when you’re trying to monitor all of those servers at the same time, things can get a little hectic and it can take a lot of time. It seems no one gets this, they just think that Surpass is made up of one little server box and that we have two or three people staring at it for a good hour, watching that a red light doesn’t blink on and off. (haha, I know that made no sense, but this is my ranting) Like I said before, we’re not perfect and most of the time, those who complain about their server going down are either on a shared server, meaning that 95% of the time, your neighbor on that server is causing the problem and in order for Surpass to fix it they need to first find out who the “disturber” is and find a solution to fix the problem, which obiviously isn’t going to take two seconds. It’s technology folks, you should know this!

Other then all of that, and I could keep going if I’d like to, working for Surpass Hosting has really opened my eyes and mind to what it really is like to run a growing company. The HostDime company (which is the parent to Surpass) was said to be in the top 50 of best web hosting companies in the world. How great is that? Not only that, but the staff here are amazing! Everyone here are so smart yet very down-to-earth. No one thinks themselves better then the other and we all work as a team, which in past my jobs, wasn’t the case. I love working here and I hope to stay working here for a good long time.

On another note, I’ve been working on a new site that Surpass Hosting will be opening called Beeginners! Web Hosting Help. The site is really cute and I love working on it. Basically it was supposed to be a “tutorial/guide” site for new or even old clients of Surpass that were still in the “beginner” level of creating a website and working with their web hosting space. Then we got the idea to make it an all out public tutorial/guide site and so Beeginners.com was born! So far we have a few tutorials/guides that regard Surpass Hosting, Cpanel 11, and security. Good stuff if you ask me, haha.

Uh oh, looks like DreamHost made huge no-no with their clients money. I’m not sure if the problem started today or yesterday, but it seems that DH had a little glitch in their billing system that sent out charges of up to $4,000.00 dollars to customers all over the world! Not only that, but they sent out a “childish” newsletter in regards to this. Can we say unprofessional? This is why I am happily hosted with SurpassHosting. Although they have their ups and downs, if something like this were to go down (God forbid) I know that they (we) would handle the situation quickly and efficiently. Also sending out a formal and professional letter to every single person. They (we) are a business after all and should act accordingly.

I do feel bad for those who had payments that were coming in. Hopefully they are not charged for them, or this could become something REALLY big. Just in case you are a DH client and don’t know what is going on, I suggest you check both your bank/credit card account and also the server blog over at DH.

Good luck!

Links to view the drama: DH Status Blog and TechCrunch Blog

My first post for the new year, may there be many more like it! haha, I hope that all you had a wonderful new year? No crazy and wild parties huh? *cough*

Oh my there were so many accidents yesterday, some people can be just so reckless. What’s worst is that it happens all the time around here. Orlando is like the worst place to drive, always heavy traffic and too many “wanna-be racers” *points to self* But at least I know when NOT to accelerate my car too much. Mostly all of those people like that are teenagers, since Orlando is a pretty neutral place, but known to be made up of money, its not surprising to see a 16 year old with a hooked-up BMW or Mercedes. Its normal and sad.

So anyways, yesterday I got home around 2:30 sadly since the party I went, which was pretty fun and all, had to end earlier when all the retarded guys had to start fighting. The poor host was really mad, I mean c’mon the morons were disrespecting his house and hospitality! The sad thing is it wouldn’t stop, they went from the backyard all the way to the front, REALLY annoying trying to avoid those rejects. I had to ask an ex co-workers of mine’s boyfriend to get my car because they started banging on the car in back of mine! Psh, I was not having any of that crap! So he got my car and we said our goodbyes and left. What a waste.

The funny part and big finishing of the night was when I got home and was not in the house even 5 minutes, when I look outside three cruisers (cops) flashing their lights.  All I’m thinking is that it has to do with the house next door who is having a party, and low and behold its our stupid next door neighbor who is complaining. This guy has some real serious issues. He complains about EVERYONE on the block. when we first moved here, he complained about every little thing under the sun about us to the Home Owners Association. It was really sad too, since the HOA said he always did this and not to worry about him. Still though he kept on until like a year ago he stopped. Whatever the guy is a bum, and was just mad everyone else was having fun and not him. Boo hoo.

haha, well that’s all for now. Again Happy New Year everyone!